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Privacy Use Advisory and Additional Terms of Use
Metals and Minerals Digest (“Metals and Minerals
Digest") respects your privacy and is committed to the
protection of it. This privacy policy explains why and
when we collect your personal information, and what use
we make of that information. The policy also explains
where and why your information may be disclosed to third
parties, and the security measures used by Metals and
Minerals Digest to help protect your personal
information.
- Why and when Metals and Minerals Digest collects your
information
- How Metals and Minerals Digest uses your information
- Disclosure of your information to third parties
- Accuracy
- Security
- Changes
- Further information or comments
Why and when Metals and Minerals Digest collects your
information
Personal information given
Metals and Minerals Digest collects the information you
give us, either online or by email or facsimile. In most
cases, the personal information Metals and Minerals
Digest will collect from you is the personal information
we are required to obtain and pass on to the owner of
reports (our client). This information includes your
full name, mailing address, phone number, email address
and where applicable, your facsimile number. Metals and
Minerals Digest also collects your payment details from
you when you apply to services, such as your credit card
number or bank account details.
If you purchase a digital certificate through us, we are
required by the provider of those certificates to
collect personal information from you to pass back to
that provider. We will also collect your payment details
from you such as your credit card number or bank account
details.
Website information (including cookies)
Metals and Minerals Digest makes limited use of cookies
on this website. A cookie is a small message given to
your web browser by our web server. The browser stores
the message, and sends the message back to the server
each time you request a page from the server.
Metals and Minerals Digest only uses cookies to tell us
when you have set up an account with us previously (i.e.
when you are a "registered user" of our website), and
sometimes to let us know how you found our website.
Where the cookies tell us that you are a registered
user, cookies also allow us to automatically link you to
your personalised accounts so that you can easily access
any products or services only made available to our
registered users, without your having to provide us with
your username and password on every web page. The
cookies allow us only to identify you in our database if
you are a registered user, and to connect you to the
relevant products and services on our website, but not
to track the pages you visited on our website.
You always have the option to disable cookies by turning
them off in your browser. However, you should be aware
that many of the services available on the Metals and
Minerals Digest website will not work if you have chosen
to do this.
In addition to cookies, Metals and Minerals Digest
servers register the type of web browser you are using
and your IP address when you access our website.
How Metals and Minerals Digest uses your information
Uses
o Metals and Minerals Digest may use your
information to measure your experience of our services
and products and to inform you of new product
developments and associated services that we believe
will interest you. If you do not wish to receive email
notices or other communications from Metals and Minerals
Digest regarding additional products and services,
simply use the newsletter unsubscribe function available
here to notify us that you wish to opt out of this
service.
o We may use your information in statistical
form to analyze your purchasing preferences. This
information is not used to track your individual
preferences but rather to give us a general picture of
the products and services our customers prefer. We might
also gather information in statistical form such as the
number of visitors who visit the Metals and Minerals
Digest website on a daily basis. Again this is not used
to track any individual customer's browsing habits.
o We may use your email communications with
Metals and Minerals Digest to analyze customer service
issues as a way of identifying potential improvements
for Metals and Minerals Digest products and services. In
addition, we may occasionally monitor telephone
conversations with you in order to facilitate staff
training and to maintain our high levels of customer
service. We will always inform you prior to any
telephone conversation which is monitored in this way to
obtain your prior approval.
o We may use your IP address to contact your
Internet Service Provider to let you know of any
problems with payments you have made to us where we
believe this is reasonably necessary to protect against
fraud and credit card misuse.
o Where you purchase a digital certificate
through us, we are required by the provider of those
certificates to collect personal information from you to
pass back to that provider (other than your payment
details, which we hold internally). If you would like to
see how your digital certificates provider will treat
your personal information.
Disclosure of your information to third parties
International subsidiary companies
Any information which you supply to Metals and Minerals
Digest or any of its international subsidiary companies
will be shared within the internal company group to
facilitate our provision of products and services to
you. Each of our international subsidiary companies is
committed to protecting your personal information in
accordance with the principles set out in this privacy
policy.
Third party service providers
On occasion, we may supply your personal information to
third parties to perform services on our behalf, such as
the following:
o the distribution of marketing information
to you (except where you have chosen to opt out of
receiving this information from us);
o the supply of datacentre storage and
maintenance services for our IT systems and
infrastructure;
o the supply of credit related services such
as credit worthiness, credit provision and credit
rating, or bank related services; or
o the supply of billing and payment
services.
Our relationships with such third party service
providers are governed by our contracts with them. Those
service providers are required to hold your personal
information strictly confidential.
Accuracy
If you believe that Metals and Minerals Digest may hold
other personal information about you which is
inaccurate, please contact us by using and we will take
reasonable steps to ensure that it is corrected.
Security
The transfer of information across any media may involve
a certain degree of risk, and the Internet is no
different. However, helping you to keep your information
secure is very important to Metals and Minerals Digest.
We do not guarantee data security however use a
reasonable effort to keep your information secure
including encrypted transfer of data for credit cards,
but NOT for free requests for reports.
You can also use simple precautions to help protect your
security, such as protecting against the unauthorized
use of your username or password or other authentication
id.
Changes
Metals and Minerals Digest may make changes to its
privacy policy from time to time. You should check our
privacy policy from time to time to see if we have made
any changes to it.
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